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Citizen monitoring figures, updated continuously and free to download.

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Showing: all schools and projects, whole period

Key figures

  • 236 Problems reported
  • 85 Problems fixed
  • 36 % Correction rate
  • 61 Schools monitored
  • 71 days Median time to fix
  • 126 Visits in the period

Overview

Status of problems

Reported : 102 (43 %) Acknowledged : 49 (21 %) Fixed : 30 (13 %) Verified : 55 (23 %) 236
Status of problems
StatusProblemsDetail
Reported 10243 %
Acknowledged 4921 %
Fixed 3013 %
Verified 5523 %

Reported and fixed per month

62 0 Reported Reported Reported Reported Reported Reported Reported Reported Reported Reported Reported Reported Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed 11/25 12/25 01/26 02/26 03/26 04/26 05/26 06/26 07/26 08/26 09/26 10/26
Reported and fixed per month
MonthReportedFixed
November 2025 440
December 2025 500
January 2026 628
February 2026 4021
March 2026 1323
April 2026 716
May 2026 1211
June 2026 00
July 2026 15
August 2026 10
September 2026 00
October 2026 61

Problems

Problems by category

  1. Materials and bill of quantities 26
  2. Construction site safety 22
  3. Toilets, water and hygiene 20
  4. Construction quality 20
  5. Integrity, illegal fees, corruption 18
  6. Accessibility (disability) 17
  7. Governance (committee, public information) 17
  8. Teaching materials and library 15
  9. Buildings and classrooms 13
  10. Labour and payment 12
  11. Safety 10
  12. Timetables and lessons 10
  13. Teacher attendance and qualification 10
  14. Attendance tracking 7
  15. Maintenance 7
  16. Complaints procedure 7
  17. Furniture 5
Problems by category
ItemProblemsDetail
Materials and bill of quantities 26
Construction site safety 22
Toilets, water and hygiene 20
Construction quality 20
Integrity, illegal fees, corruption 18
Accessibility (disability) 17
Governance (committee, public information) 17
Teaching materials and library 15
Buildings and classrooms 13
Labour and payment 12
Safety 10
Timetables and lessons 10
Teacher attendance and qualification 10
Attendance tracking 7
Maintenance 7
Complaints procedure 7
Furniture 5

Systemic problems: share of “problem” answers per question

  1. Material quality 27 % 16 of 60 answers
  2. Material storage 23 % 14 of 60 answers
  3. Bill of quantities 22 % 13 of 60 answers
  4. Project accessibility 22 % 13 of 60 answers
  5. Library equipment 22 % 8 of 37 answers
  6. Clean water 21 % 14 of 66 answers
  7. Staff integrity 21 % 14 of 66 answers
  8. Danger in the school environment 20 % 13 of 66 answers
  9. Management committee 20 % 12 of 60 answers
  10. Construction standards 20 % 12 of 60 answers
  11. Skilled teachers 18 % 12 of 66 answers
  12. Safety equipment 18 % 11 of 60 answers
  13. Site fencing 18 % 11 of 60 answers
  14. Teaching materials 17 % 11 of 66 answers
  15. Infrastructure maintenance 17 % 11 of 65 answers
  16. Environmental damage 17 % 10 of 60 answers
  17. Signs of corruption 17 % 10 of 60 answers
  18. Building accessibility 15 % 10 of 66 answers
  19. Complaints procedure 15 % 10 of 66 answers
  20. Public information on site 15 % 9 of 60 answers
  21. Classroom size 14 % 9 of 66 answers
  22. Attendance tracking 14 % 9 of 66 answers
  23. Doors, windows and lighting 12 % 8 of 66 answers
  24. Furniture 12 % 8 of 66 answers
  25. Material quantity 12 % 7 of 60 answers
  26. Stolen or misused materials 12 % 7 of 60 answers
  27. Work stopped or delayed 12 % 7 of 60 answers
  28. Labourers not paid 12 % 7 of 60 answers
  29. Cleanliness and waste 11 % 7 of 66 answers
  30. Lessons not held as timetabled 11 % 7 of 66 answers
  31. Toilets 9 % 6 of 66 answers
  32. Timetables 9 % 6 of 66 answers
  33. Contractor short of funds 8 % 5 of 60 answers
Systemic problems: share of “problem” answers per question
ItemShare of problem answersDetail
Material quality 27 %16 of 60 answers
Material storage 23 %14 of 60 answers
Bill of quantities 22 %13 of 60 answers
Project accessibility 22 %13 of 60 answers
Library equipment 22 %8 of 37 answers
Clean water 21 %14 of 66 answers
Staff integrity 21 %14 of 66 answers
Danger in the school environment 20 %13 of 66 answers
Management committee 20 %12 of 60 answers
Construction standards 20 %12 of 60 answers
Skilled teachers 18 %12 of 66 answers
Safety equipment 18 %11 of 60 answers
Site fencing 18 %11 of 60 answers
Teaching materials 17 %11 of 66 answers
Infrastructure maintenance 17 %11 of 65 answers
Environmental damage 17 %10 of 60 answers
Signs of corruption 17 %10 of 60 answers
Building accessibility 15 %10 of 66 answers
Complaints procedure 15 %10 of 66 answers
Public information on site 15 %9 of 60 answers
Classroom size 14 %9 of 66 answers
Attendance tracking 14 %9 of 66 answers
Doors, windows and lighting 12 %8 of 66 answers
Furniture 12 %8 of 66 answers
Material quantity 12 %7 of 60 answers
Stolen or misused materials 12 %7 of 60 answers
Work stopped or delayed 12 %7 of 60 answers
Labourers not paid 12 %7 of 60 answers
Cleanliness and waste 11 %7 of 66 answers
Lessons not held as timetabled 11 %7 of 66 answers
Toilets 9 %6 of 66 answers
Timetables 9 %6 of 66 answers
Contractor short of funds 8 %5 of 60 answers

Correction rate per question

  1. Work stopped or delayed 75 % 3 of 4 fixed
  2. Lessons not held as timetabled 67 % 4 of 6 fixed
  3. Material quantity 67 % 4 of 6 fixed
  4. Danger in the school environment 60 % 6 of 10 fixed
  5. Skilled teachers 60 % 6 of 10 fixed
  6. Material quality 60 % 6 of 10 fixed
  7. Toilets 60 % 3 of 5 fixed
  8. Cleanliness and waste 60 % 3 of 5 fixed
  9. Building accessibility 57 % 4 of 7 fixed
  10. Bill of quantities 50 % 5 of 10 fixed
  11. Infrastructure maintenance 43 % 3 of 7 fixed
  12. Complaints procedure 43 % 3 of 7 fixed
  13. Clean water 40 % 4 of 10 fixed
  14. Project accessibility 40 % 4 of 10 fixed
  15. Furniture 40 % 2 of 5 fixed
  16. Contractor short of funds 40 % 2 of 5 fixed
  17. Teaching materials 38 % 3 of 8 fixed
  18. Site fencing 33 % 3 of 9 fixed
  19. Construction standards 30 % 3 of 10 fixed
  20. Material storage 30 % 3 of 10 fixed
  21. Library equipment 29 % 2 of 7 fixed
  22. Labourers not paid 29 % 2 of 7 fixed
  23. Management committee 25 % 2 of 8 fixed
  24. Timetables 25 % 1 of 4 fixed
  25. Doors, windows and lighting 17 % 1 of 6 fixed
  26. Safety equipment 17 % 1 of 6 fixed
  27. Attendance tracking 14 % 1 of 7 fixed
  28. Environmental damage 14 % 1 of 7 fixed
  29. Staff integrity 0 % 0 of 8 fixed
  30. Classroom size 0 % 0 of 6 fixed
  31. Signs of corruption 0 % 0 of 6 fixed
  32. Public information on site 0 % 0 of 5 fixed
  33. Stolen or misused materials 0 % 0 of 4 fixed
Correction rate per question
ItemCorrection rateDetail
Work stopped or delayed 75 %3 of 4 fixed
Lessons not held as timetabled 67 %4 of 6 fixed
Material quantity 67 %4 of 6 fixed
Danger in the school environment 60 %6 of 10 fixed
Skilled teachers 60 %6 of 10 fixed
Material quality 60 %6 of 10 fixed
Toilets 60 %3 of 5 fixed
Cleanliness and waste 60 %3 of 5 fixed
Building accessibility 57 %4 of 7 fixed
Bill of quantities 50 %5 of 10 fixed
Infrastructure maintenance 43 %3 of 7 fixed
Complaints procedure 43 %3 of 7 fixed
Clean water 40 %4 of 10 fixed
Project accessibility 40 %4 of 10 fixed
Furniture 40 %2 of 5 fixed
Contractor short of funds 40 %2 of 5 fixed
Teaching materials 38 %3 of 8 fixed
Site fencing 33 %3 of 9 fixed
Construction standards 30 %3 of 10 fixed
Material storage 30 %3 of 10 fixed
Library equipment 29 %2 of 7 fixed
Labourers not paid 29 %2 of 7 fixed
Management committee 25 %2 of 8 fixed
Timetables 25 %1 of 4 fixed
Doors, windows and lighting 17 %1 of 6 fixed
Safety equipment 17 %1 of 6 fixed
Attendance tracking 14 %1 of 7 fixed
Environmental damage 14 %1 of 7 fixed
Staff integrity 0 %0 of 8 fixed
Classroom size 0 %0 of 6 fixed
Signs of corruption 0 %0 of 6 fixed
Public information on site 0 %0 of 5 fixed
Stolen or misused materials 0 %0 of 4 fixed

Schools and provinces

Problems by province

  1. Sud-Kivu 143
  2. Kinshasa 93
Problems by province
ItemProblemsDetail
Sud-Kivu 143
Kinshasa 93

Top 10: most open problems

Top 10: most open problems
ItemOpen problemsDetail
DÉMO – Fourniture de 120 pupitres — Centre de formation Les Volcans 7
DÉMO – Institut La Réussite 6
DÉMO – Latrines séparées filles / garçons — Institut Uzima 5
DÉMO – Citerne de récupération d’eau de pluie — ITP Matumaini 5
DÉMO – Centre de formation Les Volcans 4
DÉMO – EP Umoja 4
DÉMO – ISP Imani 4
DÉMO – Construction d’un mur de clôture — Institut La Sagesse 4
DÉMO – Construction de 3 salles de classe — Institut Furaha 4
DÉMO – Rampes d’accès pour élèves handicapés — ITP La Concorde 4

Top 10: best correction rate (at least 3 problems)

Top 10: best correction rate (at least 3 problems)
ItemCorrection rateDetail
DÉMO – Institut Mabele 100 %3 problems
DÉMO – Réhabilitation d’un bâtiment scolaire — ITP Le Progrès 86 %7 problems
DÉMO – Institut Uzima 83 %6 problems
DÉMO – Équipement d’une bibliothèque — EP Umoja 78 %9 problems
DÉMO – ITP Saint-Joseph 75 %8 problems
DÉMO – ITP Matumaini 75 %4 problems
DÉMO – Adduction d’eau potable — Institut La Victoire 71 %7 problems
DÉMO – Réhabilitation d’un bâtiment scolaire — EP Espoir 67 %3 problems
DÉMO – Citerne de récupération d’eau de pluie — EP Tujenge 67 %6 problems
DÉMO – Institut La Victoire 60 %5 problems

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